Information storage and security
- The information we collect is hosted on PsyOptik’s Microsoft cloud account in the United States of America and we use technical measures to secure your data.
- We have implemented virtual and physical safeguards designed to protect your information. PsyOptik will take all reasonable precautions to protect personal data in our care from loss, misuse, and unauthorized access. However, no Internet transmission is ever fully secure, and we cannot guarantee that data, during transmission through the Internet or while stored on our systems is absolutely safe from intrusion.
How long we keep information
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When PsyOptik is acting as a data processor, we will only process personal information in accordance with the instructions given by the data controller. When PsyOptik is acting as a data controller, we will act in accordance with your permission to offer you our services and as otherwise instructed by you.
If you would like to discontinue receiving communications from us, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us at support@psyoptik.com
Upon request, PsyOptik will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at privacy@psyoptik.com
We will provide you with the means to ensure that your personal information is correct and current. You may request deletion by contacting us at privacy@unifocus.com We will respond to your request within 30 days of receipt of the request. Requesting deletion of your account means your personal information is permanently deleted and cannot be retrieved.
If you would like to view or receive a copy of your personal information that we hold at any time, you may contact us at privacy@psyoptik.com